07.07.2024

Best PEO Services of 2023

ADP consistently delivers stellar customer service, even though it is one of the largest PEO providers today, and provides flexibility that works for companies of all kinds and sizes, which is why ADP TotalSource is our pick for the best customer service.


ADP TotalSource is a powerhouse, serving as one of today’s biggest PEOs in over 140 countries. It has made a name for itself with exceptional customer service. Multiple chat options include email, phone, and live chat so you can always find help when you need it.

ADP specializes in some specific industries:

  • Construction
  • Education
  • Financial services
  • Government
  • Retail
  • Healthcare
  • Hospitality and restaurants
  • Manufacturing
  • Nonprofit and social services
  • Professional services
  • Technical services

ADP also offers top-rated HR programs, with the company emerging as an industry leader in tech and customer support. Staff is also likely to appreciate the self-service payroll system that gives them more autonomy over their earnings. If a computer is not available, the mobile app will help take care of all business needs.

There are also optional benefits that include medical, dental, and vision insurance, as well as 401(k) plans. These are offered through some of the nation’s best providers since ADP holds some pretty impressive partnerships.

You will need to speak with a customer service representative before receiving pricing. However, this is a company built around small and medium-sized businesses, adapting its plans to best suit these particular needs. There are likely to be more services than startups need right now, but it only lights the way for all that’s to come.

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